About These Terms
These Terms & Conditions apply to customers who use DealWithBoss to discover accommodation and access travel-related services. By using DealWithBoss, you agree to these terms. If you do not agree, please do not use the platform.
DealWithBoss is an online travel platform owned by GoPhysics. Our Privacy Policy explains how we handle your information.
Our Role
DealWithBoss helps you discover properties and travel options and connects you with property owners and other service providers. Property owners are responsible for their listings, including the accuracy of the information they provide, and for the stay they offer.
Some travel services listed on DealWithBoss, such as bus and train options, are provided by third-party operators. Their own terms and policies apply to those services.
Your Account
- You sign in to DealWithBoss using your mobile number, verified through a one-time password (OTP).
- You must provide accurate information and keep your sign-in details secure.
- You are responsible for activity carried out through your account.
Bookings
- Listings show property details, room information, and availability. Availability and prices can change, and a booking is confirmed only after you complete the booking steps and your payment is successfully received.
- For some stays, you may send an enquiry or request a price and negotiate the final price with the property owner. Offers and prices may be valid only for a limited time.
- While a booking is awaiting payment, the rooms may be held for you for a limited time. If payment is not completed in that time, the hold is released and the rooms may become available to other customers.
- You are responsible for checking the dates, number of guests, room type, and other details before you confirm a booking.
Payments
- Payments for bookings are processed securely through our payment partner, Razorpay.
- To receive booking confirmation, refund support, and transaction protection, you must pay through DealWithBoss. Payments made outside DealWithBoss are not protected for refunds or booking confirmation.
- If a payment is successfully captured but the booking cannot be completed, we process a refund for that payment.
Cancellations
- If you need to cancel a booking, contact us using the details at the end of these terms. Once a stay booking is cancelled, the rooms are released for the dates of your stay.
- Cancellation terms, including any free cancellation period, depend on the property and are shown on the property’s details page. Please review them before you book.
- For bus and train services, cancellation terms are set by the operator and may differ between services. Please review them before you book.
Refunds
- Whether a refund is available, and how much, depends on the timing of your cancellation and the policy of the property or operator.
- Our support team assists with refunds wherever applicable. Refunds are processed to your payment through our payment partner.
- We do not guarantee a refund for every cancellation. Payments made outside DealWithBoss cannot be refunded through the platform.
Customer Responsibilities
- Provide accurate personal, contact, and booking information.
- Follow the property’s rules and policies during your stay, and treat property owners, staff, and other guests respectfully.
- Do not use DealWithBoss for fraudulent, abusive, or illegal activity, or attempt to interfere with the platform’s security or operation.
- Use the messaging and enquiry features of the platform only for genuine travel-related purposes.
Account Suspension
We may suspend or restrict access to accounts that violate these terms or are used for fraudulent, abusive, or unauthorized activity.
Changes to These Terms
We may update these terms from time to time. Continued use of the platform after an update means you accept the updated terms.
Contact Us
If you have questions about these terms, a booking, a payment, or a refund, contact us at:
Email: support@dealwithboss.com
Phone: 9686890886
Last Updated: October 2026